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Frequently Asked Questions
Two of our facilities are located in Dyer, Indiana. Both facilities are on Joliet Street and are situated across from each other. At 1490 Joliet Street, our facility features a main office. Our North Campus is just across the street at 1575 Joliet Street. View our map to get specific directions from your location or call our office today!
You should be able to access your belongings at the best time for your schedule. Store with Castle Storage to take advantage of extended access hours between 8:00 AM and 8:00 PM every day of the week, all year round! Now, you can stop by after work, during the weekend, and even on holidays to get your items.
To provide our customers with the highest level of service, we’re here to serve you six days a week, Monday through Saturday. Stop by between 10:00 AM and 6:00 PM Monday through Friday and Saturday between 10:00 AM and 4:00 PM at our 1490 Joliet Street location in Dyer, IN, facilities.
We take security very seriously. We offer perimeter fencing, electronically gated access, and a system of security cameras throughout. We also keep your items safe using our direct air duct system pouring climate controlled air directly into your unit, we also have dehumidifers at our North Campus. If you have any questions or concerns, please speak with a member of our management team.
Signing up for our online bill pay program makes paying your bill easy. Now, you can pay your bill from anywhere with a secure internet connection. Use your phone, tablet, or home computer, or visit our office to drop off a payment. For easy auto payments just check the autopay option at checkout. Accepted payment methods include – Credit Card & ACH withdraws.
Temperature-controlled rentals are designed to protect your belongings from the natural temperature shift of our climate near Lake Michigan. These options maintain a constant temperature throughout the year, cool in the summer and warm in the winter, ensuring that your belongings are free from the dangers of warping and swelling. You can store almost anything in these units, including antique collections, vinyl records, wooden furniture, documents, and anything else you would not typically store in an outdoor space.
We want you to have all the size options you need to get the space that works best for your project. That is why we offer a wide range of sizes, from 5’x5′ to 10’x30’. Use the Storage Calculator on our website or call now to ask what size you need.
We’ve designed our facility with convenience in mind. Most units are just a short walk from the parking area, and we have multiple access points throughout the property to ensure you’re never far from your space. Whether you’re moving in or just stopping by, quick and easy access is always a priority.
You can reach the local manager directly by calling 219-322-2882 during business hours. You’re also welcome to stop by the office or use the contact form on our website, and the on-site team will get back to you promptly.
Looking for secure and flexible storage that comes to you? Our Stay Put Portable Units are the perfect solution. Available in 8×12, 8×16, and 8×20 sizes, these portable units are ideal for residential, business, or on-site project needs.
Unlike traditional shipping containers, our Stay Put units are specially built for climate durability. They’re designed to withstand a variety of weather conditions while keeping your belongings safe and dry.
Whether you’re renovating, relocating, or simply need extra space, our portable units offer the convenience of storage where and when you need it without compromising on protection or quality.